Refund policy

Returns and Refunds

Every WayMaker order is custom printed just for you, so we accept returns for defective or misprinted fabric within 30 days of delivery. We do not accept change of mind returns. 

What we accept

If you receive flawed fabric, email us at info@waymakerfabrics.com within 30 days of delivery. Please include your order number and clear photos of the flaw. Do not wash or cut the fabric. We will replace it or offer store credit, and we will pay return shipping on the flawed fabric only (not the entire order). Please email us for approval before sending anything back.

Flaws that qualify include, but are not limited to:

  • Blurry fabric, where the print is blurry.
  • Fabric that is less than 36" per yard or less than 18" per half yard, measured before washing. Some shrinkage may occur from washing.
  • The fabric you ordered is not the fabric you received.

What we do not accept

We do not offer returns, refunds, replacements or store credit for non-defective products, or for the following:

  • Flaws within 5" of the selvage edge.
  • Flaws that are smaller than a dime.
  • Flaws that cover less than 10% of the fabric.
  • Printer markings on the underside of the fabric that do not show through.
  • Flaws caused by washing. Some color fading may occur after washing and is not considered a flaw.
  • Variation in color on different base fabrics. This is normal in all methods of fabric production. Please see our blog, Let’s Talk Fabric Vibrancy!, to learn how the different bases show color.
  • Defects on the selvage, including fraying, dirt, oil or color transfer. Uneven selvage is normal and is not a flaw.
  • Fabric that has been washed or cut.

Cancellations

We are a print on demand facility and start production when we receive your order. You can cancel at no charge within 1 hour of placing your order. After that, if we have already started processing your order, there is a 20% cancellation fee.

Refunds

Approved refunds are issued as store credit.

Questions?

Email us at info@waymakerfabrics.com.

WayMaker Fabrics
PO Box 73
Phillipsburg, KS 67661